Brooklyn Gig Center Purchase Terms and Conditions

Entire Agreement
Other than as specifically provided in any separate formal purchase agreement between you and Brooklyn Guitars d/b/a Brooklyn Gig Center, these terms and conditions (this "Agreement") apply to all of your online purchases from the website at www.BrooklynGigCenter.com (the "Site") and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and Brooklyn Gig Center.

Acceptance
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon Brooklyn Gig Center until accepted by Brooklyn Gig Center. We reserve the right to refuse service to anyone. Brooklyn Gig Center will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.

Pricing
Because prices, product descriptions, and availability can change quickly, Brooklyn Gig Center does not warrant the accuracy or completeness of the information provided on the Site. For more on our pricing policies, please refer to our Site Terms of Use. List Price is the suggested retail selling price of a product provided to us by manufacturers. We may commonly sell products at prices lower than List Price and, for any given product, no sales may have occurred at List Price. List Price is a benchmark to compare our discounts from List Price to pricing offered by other retailers. Whether other retailers sell at List Price will vary by product, geographic location, type of store, and over time. Although we periodically update the List Prices in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change a suggested retail price without notice to us. Please contact the manufacturer of a specific product for the most up-to-date List Price information.

Payment Terms-Orders
Internet orders may be paid for using the following methods: VISA, MasterCard, American Express, Discover, and PayPal.  In addition to processing credit cards through our shopping cart, for phone or mail orders call us at 1-917-796-8705 to place your order. Cash is not a payment option that we accept at this time.

Acceptance of Backordered Products
Because we ship directly from the manufacturer in most cases, we have no control over stock and availability of the products we offer. We do accept orders for products that may currently be out of stock. If this occurs, we will notify you within two business days with any information we have. We offer a full refund, including shipping charges, upon request, for products until they ship from the manufacturer. For multiple items, we may or may not offer a partial refund, on a case-by-case basis.              

Shipping Charges-Taxes and Title
Separate charges for shipping and handling (if applicable) will be shown on your order form. Most orders received before 5:00 p.m. Eastern Time, Monday through Friday, are shipped the next day! Orders placed on Saturdays, Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.

All items purchased from Brooklyn Gig Center are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. For more information on our shipping policies, including rates, delivery times, and delays, please email us at sales@brooklyngigcenter.com or call us at 1-917-796-8705.

If applicable, a separate charge for taxes will be shown on the invoice. We are required to collect sales tax on all orders shipped to New York State.

Limited Warranty
All new products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product. The full text of any such warranty is available on a separate page on this site.

BROOKLYN GIG CENTER PROVIDES NO SEPARATE WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BROOKLYN GIG CENTER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING ANY PRODUCTS SOLD TO YOU, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

7-Day 100% Satisfaction Guarantee
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 7 days from the delivery date.

Brooklyn Gig Center only accepts returns made within the first 7 days from delivery. The delivery date on the shipper's manifest is considered the delivery date.

Should you find it necessary to return any merchandise, it must be shipped within this 7-day guarantee period. Please follow the return instructions that we provide you in our RMA email. All returned items must include a Return Authorization Number, be in the original packaging complete with all components including the warranty card and owner's manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.

For products that include Free Shipping, this handling charge is $15.00.

Send your return to:

Brooklyn Gig Center
557 10th Street
Suite 2
Brooklyn, NY 11215

The following items are returnable only if defective OR unopened or unused: strings, reeds, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product. For complete details on our guarantees, shipping, and return policies, please contact us at sales@brooklyngigcenter.com

Limitation of Liability
BROOKLYN GIG CENTER DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. BROOKLYN GIG CENTER WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, BROOKLYN GIG CENTER SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Applicable Law-Resale or Export
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own personal use only, and not for resale or export.

Governing Law
These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of the State of New York as those laws are applied to contracts entered into and to be performed entirely in New York, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or federal court in Kings County, New York, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.

Headings
The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.